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El Paso Service Processing Center

When a loved one is detained at the El Paso Service Processing Center, families are often left with phone calls that go unanswered, panic regarding their loved one’s living conditions, and uncertainty related to what comes next. This facility is large, movement inside is often restricted, and detainees’ ability to communicate with the outside world is limited.

If your loved one has been detained by ICE and you don’t know how to protect them, we’re here to help you advocate for them and fight for their release. Call Jorge Munoz Law Firm at 346-576-5000 to discuss your next steps.

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About the El Paso Service Processing Center

El Paso Service Processing Center is located in El Paso on Montana Avenue. This ICE facility does allow phone calls, although you cannot call your loved one directly, you can only request updates. The facility is reachable by phone from 7:00 A.M. to 11:00 P.M.

This facility largely holds individuals awaiting their immigration court hearings, asylum seekers who have been stopped while crossing at a port of entry, those who have been transferred from local jails or CBP, and individuals with pending bond decisions. There’s also many long-term detainees who are waiting for their final case outcomes. Unfortunately, the backlog of immigration court cases means that people may be detained here for months on end while waiting for their day in court.

El Paso Service Processing Center - El Paso ICE Detention Center: Contact, Visitation, and Help - Jorge Munoz Law Firm

If your loved one is being held here, they are not alone and you do not have to fight for them alone. We are here to support you.

Locating or Contacting a Loved One

The ICE Detainee Locator System allows you to search for detainees by their A-number or full name. This system is not automatic, so your family member may not show up for 24 to 48 hours.

Detainees cannot receive incoming calls. However, they may be able to call out. You can leave messages for them on the facility’s message system.

Unlike many other ICE detention centers, El Paso Service Processing Center does have tablets. The messages you send are non-confidential, but you can communicate with them via tablet by depositing funds into their account.

The facility has set visitation hours. On weekdays, detainees can receive visitors between 6:00 P.M. and 9:00 P.M. On weekends and holidays, visitation is allowed between 11:00 A.M. and 3:00 P.M., and then again from 6:00 P.M. to 9:00 P.M. Visits may only be one hour each. Attorney visits are permitted from 7:00 A.M. to 10:00 P.M. Attorneys approved for video teleconference meetings can also do remote meetings with their detained clients.

Issues You May Struggle With at the El Paso Detention Center

The El Paso detention center is one of the busiest ICE facilities in the region. Those with loved ones at the facility have reported difficulty locating transferred detainees, extensive delays in court scheduling, unexplained bond denials, refusal of medical care, language barriers, missing documents and mail, and undocumented transfers to other facilities. These issues are common and anxiety-inducing for family members who are already facing their worst fears regarding a loved one’s safety.

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How We Can Help Detainees At the El Paso Detention Center

At Jorge Munoz Law Firm, we know the intense stress that family members feel when a loved one is facing deportation. We offer full-service legal support for detained individuals and their family members.

We prepare and file bond motions to fight for a detainee’s release and ensure that they can wait for their court date in safety. When a detainee is seeking asylum or has a humanitarian immigration case, we submit parole requests to ensure that individuals can remain in their community. Should your love done be held indefinitely at El Paso SPC without answers or updates, we can file a writ of habeas corpus to demand their release or improved living conditions.

We aren’t just here for you during your loved one’s detention. We handle all stages of the removal process, from initial hearings and asylum representation to cancellation of removal and appeals.

We realize that sudden transfers can jeopardize your ability to communicate with your loved one and leave them unable to get the legal support they need. We are ready to intervene and request return transfers and prevent retaliatory movement.

If your loved one is denied medical care or is suffering unsafe conditions, we move swiftly to petition the court for their release or improved living conditions.

Contact Us Now If Your Loved One is Being Detained

We move quickly in these cases because every day in detention means increased exposure to danger, health concerns, and dehumanizing living conditions. Take action now—contact us online or call us at 346-576-5000 to plan your next steps.

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